Terms and conditions

1. About these terms

These terms apply when you create an account, buy a plan, or use Shotcutz to make videos. By creating an account you agree to them. Shotcutz is run by Brandbuddiez Technologies Private Limited ("Shotcutz", "we", "us"). Contact us at hello@shotcutz.com.

2. Your account

You must give accurate details and keep your password private. You are responsible for everything done through your account. Tell us straight away if you think someone else is using it. We can suspend or close an account that breaks these terms.

3. Plans and videos

Each plan includes a set number of videos per month, shown on the Pricing page. A video counts against your plan when it starts. If a video fails to build, or you cancel it at the check step, the video is returned to your plan. Bonus videos are free extra videos granted by us. They are not a payment and have no cash value.

4. Payments and renewal

Payments are processed by Razorpay. Each payment covers one month of your plan. Automatic monthly charging is not yet available, so you renew by paying again. Prices are in Indian rupees and include GST where it applies. We may change prices for future months; if we do, your current price stays until your next payment.

5. Refunds and cancellation

You can cancel at any time by contacting support. Refunds are handled as described in our Refund policy. A refund is only made when a payment has been captured and we have confirmed it.

6. Your content

You are responsible for the product details, images, text and voices you give us. You confirm that you have the rights to use them. You keep ownership of the videos made for you. You give us permission to store and process your content so we can make the videos.

7. Acceptable use

You must not use Shotcutz to make content that is unlawful, misleading, defamatory, infringing, or that impersonates a person or business. You must not try to break, overload or misuse the service, or get around plan limits.

8. Sharing links

Each video has a share link that you can put on your product pages. Anyone with the link can view the video. The link stops working if your account is deleted.

9. Availability

We work to keep Shotcutz running, but we do not promise it will always be available or error free. We may make changes to the service, and we will tell you about changes that affect your plan.

10. Liability

To the extent the law allows, our total liability to you is limited to the amount you paid us in the three months before the claim. We are not liable for indirect or lost-profit losses.

11. Ending these terms

You can stop using Shotcutz at any time. We can end these terms if you break them. Sections that by nature should continue after that, such as payments owed, content rights and liability, will continue.

12. Governing law

These terms are governed by the laws of India. Courts in Mumbai, India have exclusive jurisdiction.

13. Changes

We may update these terms. We will show the new date above and, for important changes, tell you by email before they take effect.